🎶 HG Music Tuition – Terms & Conditions

Effective Date: 1st January 2025
Last Updated: 19th April 2026

Welcome to HG Music Tuition, operated by In-Home Tech Limited, New Zealand (“we”, “us”, “our”).

By accessing this website, purchasing a product, or using our services, you agree to the following Terms and Conditions.

1. Products and Services

HG Music Tuition provides digital music education products, including pre-recorded lessons for instruments such as piano, guitar, and ukulele.

All content is delivered online via our learning platform.

2. Founding Member Access (One-Time Purchase)

Founding Members who purchase access at the introductory price receive:

  • Lifetime access to the core HG Music Tuition programme

  • Access to all foundational lessons available at the time of purchase

  • Ongoing updates and additions within the foundational curriculum

Important:

“Lifetime access” refers to continued access to the core programme as defined above. It does not include all future content, features, or services introduced beyond the foundational scope.

Founding Member pricing is a limited early access opportunity and may not be offered again.

3. Additional Features and Paid Services

Certain offerings are not included in one-time purchases unless explicitly stated.

These may include:

  • Live lessons or group sessions

  • Personalised feedback or coaching

  • Advanced pathways or extended programmes

  • Workshops, challenges, or premium experiences

These services may be offered separately at additional cost.

4. Future Subscription Services

HG Music Tuition may introduce subscription-based services.

  • Subscription pricing will be clearly stated at the time of enrolment

  • Pricing tiers (e.g., early subscriber pricing) will remain in effect as long as the subscription remains active without interruption

  • If a subscription is cancelled or lapses, rejoining may be subject to current pricing at that time

Subscription services may include additional content, features, or learning experiences not included in one-time purchase products.

5. Platform Evolution

We continually improve our platform and content.

We reserve the right to:

  • Update, modify, or restructure course content

  • Add or remove features

  • Improve delivery and user experience

These changes are made to enhance the overall learning experience.

6. Physical Products (e.g., Merchandise and Books)

From time to time, HG Music Tuition may offer physical products, including merchandise and printed materials.

  • Products may be made-to-order and require processing time before dispatch

  • Estimated delivery timeframes will be provided at the time of purchase

  • Shipping availability and costs may vary depending on location

Returns or exchanges are only available in the case of:

  • Manufacturing defects

  • Incorrect items supplied

We are not responsible for:

  • Incorrect sizing selections made by the customer

  • Delays caused by shipping providers

7. Payments and Pricing
  • All prices are listed in New Zealand Dollars (NZD)

  • Payment is processed securely via third-party providers (e.g., Stripe, PayPal)

GST (New Zealand):

We are currently not GST (Goods and Services Tax) registered, therefore prices do not include GST.

If GST registration becomes required in the future, pricing may be updated accordingly.

Pricing changes will not affect completed purchases.

8. Refund Policy

Due to the digital and instantly accessible nature of our products:

We generally do not offer refunds, except where required under the New Zealand Consumer Guarantees Act 1993.

If you experience a technical issue or believe a purchase was made in error, please contact us within 7 days at:

hello@hamishguthrie.com

9. Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your login details

  • Ensuring your account is not shared with others

Unauthorised sharing, distribution, or misuse may result in suspension or termination of access.

10. Intellectual Property

All content, including:

  • Videos

  • Backing tracks

  • PDFs

  • Course materials

  • Branding

is protected by copyright.

You are granted a personal, non-transferable licence for your own use only.

You may not copy, reproduce, distribute, or share content without written permission.

11. Affiliate Program

We may offer an affiliate program.

Participants agree to:

  • Promote content honestly and transparently

  • Disclose affiliate relationships in accordance with applicable laws

  • Avoid misleading or unethical marketing practices

Full details regarding affiliate disclosures can be found here:

https://www.hamishguthrie.com/affiliate-disclosure⁠

We reserve the right to:

  • Withhold or cancel commissions for breaches

  • Modify or discontinue the affiliate program at any time

Affiliate payments may include a holding period for verification purposes.

12. Limitation of Liability

We do not guarantee specific outcomes from using our services.

To the extent permitted by law:

  • We are not liable for loss, damage, or injury arising from use of our products

  • Use of content is at your own discretion and risk

13. Misuse and Termination

We reserve the right to suspend or terminate access for:

  • Abuse or harmful behaviour

  • Content piracy or redistribution

  • Fraudulent activity

  • Breach of these Terms

No refunds will be issued in such cases.

14. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be handled under New Zealand jurisdiction.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
hello@hamishguthrie.com

16. Acceptance of Terms

By accessing this website, making a purchase, or participating in our affiliate program, you agree to be bound by these Terms and Conditions.

If you do not agree, please do not proceed with any purchase or sign-up.